Shipping & Returns

Shipping

Turnaround time is generally 3-4 weeks and standard shipping rules apply. Any items needed sooner than 3-4 weeks are considered Rush Orders. Fees will be applied for Rush Orders.

Refunds & Exchanges

At Monbebe Lagos, we are confident you will be happy with your purchase(s). However, if for any reason you are not satisfied with your purchase, we will assist you with a prompt return. Unfortunately, Monbebe Lagos does not currently offer refunds. But, we accept returns on any full priced item for store credit. However, cancellations/returns will incur a 20% restocking fee. 

PLEASE NOTE:  Because of the nature of Ivory, all Ivory dresses are FINAL SALE and they are not eligible for refund or store credit. The ivory used is very light, close to off white/diamond white. If you are unsure of the shade, you are welcome to request the color comparison picture. Also, there are no refunds or store credit for incorrect measurements. Please make sure that you send in correct measurement. 

Returns Procedure

Before returning any merchandise, please fill out the Return Merchandise Authorization Form below within 3 days of receiving the merchandise.